Videos not playing

  • Check your internet connection
  • Ensure that you are using a Chrome browser
  • Consider reloading that page. Sometimes this is also referred to as refreshing the page.
  • Rule of thumb: If the slide doesn’t begin or advance within twenty seconds, Houston – we have a problem!
  • Lastly, don’t hesitate to reach out to us for support. Our support team is here and ready to assist – either with recorded tutorials or with scheduled support to guide you through.

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