How can we help?

• I read that you have two kinds of certificates. Tell me more.
• What states accept Essential CEU Institute courses for recertification?
• Does Essential CEU Institute offer recertification outside of California?
• How long are CEU credits good for?
• Do your live webinar and online courses have the same approval numbers?
• Will DSS and other agencies accept the direct support level certificates?
• What is the difference between credits, CEUs and PDUs?

• What is the Essential CEU Institute?
• Am I able to take a course more than once?
• What are CEUs? What does CEU stand for?
• Can I pause and resume course work?
• I have additional course suggestions or needs. Are you open to developing additional courses?

• I did not achieve 80% correct responses on my first try. Is it possible for me to take the quiz again?
• One of my staff already has an account. How do I add them to my facility?
• Staff cannot find email invitation
• Videos not playing
• Report Your Attendance at a Team Training Session
• Organize Attendance Tags with Merge
• Invite Team Members
• Log Out of Your Essential CEU Account
• Organize Staff into Groups
• Log CEUs from Outside Essential CEU Institute

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