Am I able to take a course more than once?

Yes, yes, yes! We love that some agencies use our courses for repetition. Some agencies prefer to take courses annually; others prefer to train initially and then revisit courses following incidents or once continued support needs are identified.

Because our courses require at least 80% correct scores to complete, team leaders have the opportunity to identify those staff who may require additional opportunities to master content.

It is the user’s responsibility to ensure that courses are taken at the frequency needed for their specialty or work environment, as well as to ensure that courses that they choose to repeat will meet their recertification needs. For example, it is quite routine for direct support staff to repeat courses frequently, but less frequently for certified or licensed professionals to repeat a course more than once in a two-year period.