I read that you have two kinds of certificates. Tell me more.

Our “Admin level” certificates (example below on the left) have full codes on them. For example, many of our courses count for DSS-certified ARF, RCFE and Group Home Administrators, as well as California RNs, BBS licensees, etc. All applicable codes are listed on those certificates. Please see course descriptions for full details. It is each account administrator’s responsibility to ensure that they are onboarding each user in the appropriate role.

Our “direct support level” certificates (example below on the right) have the participant name, course name, number of credit hours, and our agency name on the certificate. There are no codes, and so these types of certificates are not appropriate to submit for administrator recertification or outside renewals. Instead, direct support level certificates are typically used to show topic training for paraprofessionals or non-certified team members. These are wonderful certificates to be placed in staff files. Individuals are referred to any applicable licensing or other agencies to ensure that specific requirements are met.


Staff level certificate
Administrator certificate

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